Handling negative restaurant reviews and how to find them
Once you create your restaurant’s/bar’s/café’s profile on social review sites, such as Yelp, Google Places, and all the other restaurant directories, you will start getting reviews from your guests.
More and more people are relying on public reviews to make decisions, especially when it comes to where to eat, so keeping an eye on them is important, and should actually be part of your public relations strategy.
Read MoreHow to get reviews for your restaurant
Getting reviews on social review sites for your restaurant is important for a number of reasons:
- Local SEO
- Creating awareness and trust in review readers due to social proof
- Learning how your visitors truly see your establishment
Sites like Yelp, Google Local and Citysearch play a huge role in the f&b business nowadays. Having good reviews on these sites is very important for any restaurant, bar, café, pub, etc. nowadays.
Read MoreQR code tips for restaurants and bars
QR codes have become more and more popular with the mobile internet revolution and growth of the smartphone market, which makes the use of QR codes by restaurants more and more important as well.
Basically, a QR code is an image that anyone can scan with a smartphone equipped with a camera and a QR code scanner program. Once the QR code is scanned, the smartphone will interpret the “code”, and carry out the function requested by the QR code.
Read More
